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Firetube Turkey

we offer warmth
for your enjoyment and peace of mind

Firetube brand
It is the official and original site of the Firetube brand.

About

We develop specially designed products that make life easier.

About
Decoration

For more than 40 years, our company, which has been manufacturing special design agricultural machinery in the metal processing sector, has produced our patented Firetube fireplace by combining its metal processing experience with innovation and quality and moving it to a position that makes a difference in the sector. Firetube, whose metal parts are completely domestic production, is an open and semi-open area garden fireplace.

High temperature resistant borosilicate glass pipes supplied in international standards are meticulously selected to improve the quality and performance of our fireplace. We cooperate with reliable and strong manufacturers for pellet fuel. With our R&D studies, we are taking exciting steps towards new products that run on pellet fuel.

Our customer-oriented company acts with the principles of quality, cost, on-time delivery and technical support. We conduct extensive testing at every stage of the production process. Customer satisfaction is a priority for us and we meticulously monitor customer satisfaction indicators.

We offer warmth for your pleasure and peace of mind. We will be happy to see you among our pleasant and peaceful customers.



Features

Firetube Special Design
Garden Fireplace

Supports smoke-free, environmentally friendly living with its "patented" special design. It transforms your garden into an impressive and stylish place. Designed for you to enjoy pleasant moments.


Advantages

Why should I choose?

Delivery to Address in Istanbul

We deliver by hand to your address in Istanbul. We provide ease of payment at the door. We install to the address. In other provinces, we send by cargo or bus according to preference.

User Friendly

It is user-friendly with its impressive flame visual, wheeled design, heat adjustment vent, ashtray, easy-to-ignite blowtorch ignition and easy-to-fill fuel tank.

Economic and Efficient

The use of pellet fuel is also advantageous in terms of energy efficiency. Thanks to its high density and low moisture content, more heat can be produced with less fuel.

Satisfaction Guarantee

Since there is no electronic motor component in our fireplace, there is no risk of malfunction. You can use it for years as long as you do the cleaning regularly.

Environmentally Friendly and Safe

Pellet fuel is environmentally friendly and smokeless. Unlike fossil fuels that cause high sulfur content and carbon dioxide emissions, pellets are an environmentally friendly fuel.

More Secure

Since pellet fuel does not contain sulfur and other gases compared to fuels such as wood and coal, it prevents dangers such as stove poisoning and provides safe heating in open and semi-open areas.

FAQ

What You're Curious About

We have given short and clear answers to some of the questions you may ask, you can save time if you look before you get information.

Do you ship anywhere in Turkey?
We ship by bus or cargo to anywhere in Turkey according to preference.
Can we use it indoors?
In glazed areas such as winter gardens, terraces, covered balconies, a window can be opened and 30 m2 area can be heated comfortably.
We do not recommend it in completely closed areas such as houses, offices, tents.
How effective is it in the open field?
When placed next to a table in a completely open area such as a garden, it warms the people sitting at the table. It warms the surroundings.
How is the fuel consumption?
It takes 3 kg of pellets when the hopper is full. It burns for about 2.5 hours. You can also load 1 kg or 2 kg pellets depending on the time you want to use it. There is a vent behind the iron chamber, you can adjust the temperature. Pellet is a fuel like compressed sawdust that is easily available everywhere. We direct you to the nearest pellet wholesaler.
How is it set up?
If it will be delivered to an address in Istanbul, we carry out the installation and burning of your fireplace. Installation is easy and practical for those who buy from outside Istanbul. Combine disassembled 3 parts glass pipe, iron chamber, hat. Fill the pellet, ignite with a blowtorch, warm up with pleasure. Our installation video is available. We also provide technical support by phone.
What is the payment method?
If you are in Istanbul, you can pay by cash or eft at the door. For cities other than Istanbul, we work with eft, money order. Credit card is not valid.
Where is your sales outlet?
If you wish, you can buy your fireplace from Haznedar Mah. Sönmez Sk. No:4/A Güngören / Istanbul You can buy by appointment from our address.

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Contact Us

Now! Do you have a question?
Write us a message via email or make
a WhatsApp call.

Haznedar Mah. Sönmez Sok. Dilek Apt. No: 4A
Güngören - İstanbul / Türkiye
By submitting the form you agree to the rules of GDPR Englightenment Text and Cookie Policy and Delivery and Return Conditions.

GDPR Englightenment Text

İFM İnşaat Müh. Elek. Tic. Ltd. Şti., as the data controller, collects, processes, updates, stores and classifies the personal data of its consultants, clients, visitors to the website through various forms, e-mail, telephone or other convenient methods when necessary. However, İFM İnşaat Müh. Elek. Tic. Ltd. Şti. protects your personal data by taking the necessary technical and administrative measures in accordance with Law No. 6698.

Personal data; refers to any information relating to an identified or identifiable natural person.

Processing of personal data; obtaining, recording, storing, storing, preserving, changing, rearranging, disclosing, transferring, transferring, making available, classifying, preventing the use of personal data, including the stages of deletion, destruction or anonymisation after collection.

Collection and Processing of Personal Data

İFM İnşaat Müh. Elek. Tic. Ltd. Şti. is the data controller in relation to your data that may be processed on the website (www.firetubeturkiye.com) over the internet.

Your data below can be collected electronically through the website in accordance with your declaration, information and consent:

If you contact us on our website using the information form in the contact section, your name and surname, e-mail and telephone number and the personal information you provide in the form may be collected and processed by us.

Due to legal obligation; regarding your visit to the website; connection / exit date and time information, internet protocol, source and destination point information and location information, data collected by cookies used to enable you to use the website more effectively, easily and quickly, to customise the site services and activities in line with your needs, to enable third party websites to provide you with more appropriate services and offers can be collected or processed.

Purposes of Processing Your Personal Data

Your personal data; In order to carry out the necessary work for you to benefit from the services and activities, İFM İnşaat Müh. Elek. Tic. Ltd. Şti. by customising the services and activities offered by the company according to your taste, usage style and needs, and providing the necessary technical support and quality in line with your requests,

Fast and unhindered sharing by associating the site with social networks,

Responding to all your questions and complaints regarding our services and activities, Taking all necessary technical and administrative measures within the scope of data security,

Providing the necessary information and carrying out administrative operations in line with the requests and audits of regulatory and supervisory institutions and official authorities,

Transfer of Your Personal Data

İFM İnşaat Müh. Elek. Tic. Ltd. Şti. may share or transfer your personal data in line with your consent for the realisation of the personal data processing purposes specified in the Clarification Text regarding the activities it carries out and for the purposes specified below. Your personal data may be transferred to your attorneys and representatives authorised by you, regulatory and supervisory institutions and other official institutions such as courts and enforcement offices, other public institutions or organisations authorised to request your personal data, within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the GDPR.

Your Rights Regarding the Protection of Personal Data

İFM İnşaat Müh. Elek. Tic. Ltd. Şti. about yourself by applying to our company;

You can submit your requests by letter, telephone or e-mail, in person or through a notary public.

Your requests will be finalised free of charge within 30 days at the latest from the date of submission to us.

Explicit Consent or Consent Text

Within the framework of the Law No. 6698 on the Protection of Personal Data, I hereby give my explicit consent to the processing of my personal/special quality personal data as described above, including obtaining, recording, storing, changing, updating, classifying, storing for the period required for the purpose for which they are processed or stipulated in the relevant law, sharing with third parties for legal reasons or due to the nature of the work performed, transferring abroad, including the processing of my personal/special quality personal data physically at the office address or through the website (www.firetubeturkiye.com) in whole or in part, as informed and enlightened in a way that does not leave any doubt about the subject.

Identity of the Data Controller

Title: İFM İnşaat Müh. Elek. Tic. Ltd. Şti.
Web Address: www.firetubeturkiye.com
E-mail: destek@firetubeturkiye.com
Phone: +90 (532) 369 04 36
Address: Haznedar Mah. Sönmez Sok. Dilek Apt. No: 4A
Gungoren / Istanbul / TÜRKİYE

Delivery and Return Conditions

GENERAL:

1) If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and distance sales contract presented to you.

2) Buyers are subject to the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts (RG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the product they purchased.

3) Shipping charges, which are the cost of product shipment, will be paid by the buyers.

4) Each purchased product is delivered to the person and/or organisation at the address indicated by the buyer, provided that it does not exceed the 30-day legal period. If the product is not delivered within this period, the Buyers may terminate the contract.

5) The purchased product must be delivered complete and in accordance with the qualifications specified in the order and with documents such as warranty certificate, user manual, if any.

6) In the event that it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days of learning of this situation. Within 14 days, the total price must be returned to the Buyer.

IF THE PRICE OF THE PURCHASED PRODUCT IS NOT PAID:

7) If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ends.

PURCHASES MADE WITH UNAUTHORISED USE OF CREDIT CARD:

8) After the product is delivered, if it is determined that the credit card paid by the buyer is used unfairly by unauthorised persons and the price of the product sold is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the product subject to the contract to the SELLER within 3 days at the expense of the SELLER.

IF THE PRODUCT CANNOT BE DELIVERED ON TIME FOR UNFORESEEN REASONS:

9) If force majeure occurs which the Seller cannot foresee and the product cannot be delivered in due time, the Buyer shall be notified. The Buyer may request cancellation of the order, replacement of the product with a similar one or postponement of delivery until the obstacle is removed. If the Buyer cancels the order; If the payment has been made in cash, this fee will be paid in cash within 14 days from the cancellation. If the buyer has made the payment by credit card and cancels it, the product price will be returned to the bank within 14 days from this cancellation, but the bank is likely to transfer it to the buyer's account within 2-3 weeks.

BUYER'S OBLIGATION TO INSPECT THE PRODUCT:

10) The buyer shall inspect the goods / service subject to the contract before receiving it; dents, broken, torn packaging, etc. damaged and defective goods / services will not be received from the cargo company. The delivered goods / services shall be deemed to be undamaged and intact. The BUYER must carefully protect the goods / services after delivery. If the right of withdrawal is to be used, the goods / service should not be used. The invoice must be returned with the product.

RIGHT OF WITHDRAWAL

11) BUYER; Within 14 (fourteen) days from the date of delivery of the purchased product to him or the person / organisation at the address indicated by him, he may use his right of withdrawal from the contract by rejecting the goods without any legal and criminal liability and without any justification, provided that he notifies the SELLER via the contact information below.

12) Seller's contact details to be notified of the right of withdrawal;

COMPANY: İFM İnşaat Müh. Elek. Tic. Ltd. Şti.
ADDRESS: Haznedar Mah. Sönmez Sok. Dilek Apt. No: 4A Güngören / İstanbul / TÜRKİYE
E-MAIL: destek@firetubeturkiye.com
PHONE: +90 (532) 369 04 36

DURATION OF THE RIGHT OF WITHDRAWAL:

13) If the buyer purchases a service, this 14-day period starts from the date the contract is signed. Before the expiry of the right of withdrawal, the right of withdrawal cannot be used in service contracts where the performance of the service is started with the approval of the consumer.

14) The costs arising from the use of the right of withdrawal belong to the SELLER.

15) In order to exercise the right of withdrawal, a written notification must be made to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days and the product must not be used within the framework of the provisions of "Products that cannot be used for the Right of Withdrawal" regulated in this contract.

EXERCISE OF THE RIGHT OF WITHDRAWAL: 

16) The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning. Order returns whose invoice is issued on behalf of the institutions will not be completed if the RETURN INVOICE is not issued).

17) Return form, The products to be returned must be delivered complete and undamaged together with the box, packaging, standard accessories, if any.

RETURN CONDITIONS:

18) The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within a period of 10 days at the latest from the receipt of the withdrawal notification and to return the goods within 20 days.

19) If there is a decrease in the value of the goods for a reason arising from the fault of the BUYER or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's damages in proportion to its fault. However, the BUYER is not responsible for the changes and deterioration caused by the proper use of the goods or the product within the right of withdrawal. 

20) If the campaign limit amount issued by the SELLER falls below the campaign limit amount due to the use of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.

PRODUCTS THAT CANNOT USE THE RIGHT OF WITHDRAWAL:

21) Underwear bottom parts, swimwear and bikini bottoms, make-up materials, disposable products, disposable products, goods that are in danger of spoiling quickly or with the possibility of expiry date, products that are not suitable for health and hygiene to be returned if the packaging is opened by the BUYER after delivery to the BUYER, products that mix with other products after delivery and cannot be separated due to their nature, Except for those provided within the scope of the subscription agreement, goods related to periodicals such as newspapers and magazines, services performed instantly in electronic media or intangible goods delivered to the consumer instantly, and audio or video recordings, books, digital content, software programmes, data recording and data storage devices, computer consumables are not possible to be returned if the packaging is opened by the BUYER in accordance with the Regulation. In addition, before the expiry of the right of withdrawal period, it is not possible to use the right of withdrawal regarding the services started to be performed with the approval of the consumer in accordance with the Regulation.

22) Cosmetics and personal care products, underwear products, swimwear, bikinis, books, copyable software and programmes, DVDs, VCDs, CDs and cassettes and stationery consumables (toner, cartridges, ribbons, etc.) must be unopened, untested, intact and unused in order to be returned.

DEFAULT AND LEGAL CONSEQUENCES:

23) The BUYER accepts, declares and undertakes that if he/she defaults in the event that he/she makes payment transactions by credit card, he/she will pay interest within the framework of the credit card agreement between the cardholder bank and the bank and will be liable to the bank. In this case, the relevant bank may apply for legal remedies; may request the costs and attorney's fee from the BUYER and in any case, if the BUYER defaults due to the BUYER's debt, the BUYER agrees to pay the loss and damage incurred by the SELLER due to the delayed performance of the debt.

PAYMENT AND DELIVERY:

25) With your credit cards through our site, you can benefit from online single payment or online instalment opportunities for all kinds of credit cards. For online payments, the amount will be debited from your credit card at the end of your order.

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